January-February 2020
If the holidays at your household were like most, the gifts were chosen and wrapped with care, and then half were returned in the week after Christmas. Maybe more than half. After all, who among us hasn’t bought four shirts in a variety of sizes and colors with the intent of keeping one and returning three. And why not: Retailers and e-tailers alike have made returns seamless, easy and cheap. At least for the shopper. For the supply chains of the retailer, manufacturer or brand owner, returns are a once-neglected area that is growing into a major focus of supply chain managers who don’t want to see their organizations lose their shirt taking back our shirts. As supply chain managers, we’re all learning to shift into reverse.
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1
January 2020 Issue of SCMR: Shift into reverse
For the supply chains of the retailer, manufacturer or brand owner, returns are a once-neglected area that is growing into a major focus of supply chain managers who don't…
6
Innovation Strategies: Time to modernize supply chain design
We have the technology and the data to redefine supply chain design—but we also need companies to acknowledge that conventional methods are outmoded, and to seek the…
10
Trends and practices in supply chain analytics
Organizations have made great strides in the use of analytics in the supply chain, but barriers remain.
14
Supply Chain Resolution 2020: Fix Returns
There's real margin and customer satisfaction sitting in those piles of returns over in the far corner of the distribution center. Now is the time to create effective…
20
It’s time for your secondary market to play a primary role
With the rise in the number of returns and overstocks, secondary markets, like factory outlets, dollar stores and salvage dealers, have become an increasingly vital part of the…
28
Are your performance measurements destroying your supply chain? Part II
The performance measurement system is the most misunderstood, confusing, misapplied and frustrating element of most supply chains. Yet, an effective performance measurement…
34
Navigating Global Trade
The outlook for global supply chains has never been more volatile. Four experts in trade and compliance look at ways to navigate today's choppy waters.
