APQC Infographic: Information maturity yields business benefits in logistics

The consistent stream of technology developments can be distracting for supply chain professionals as they determine which to implement. Before an organization can reap the benefits of any new technology, it must ensure it has the information practices in place to maintain data cleanliness, consistency, and governance.

To benefit from the latest developments in technology, organizations should ensure that they have mature information practices. This includes having accurate data to inform business decisions and having visibility into the location of products.

The infographic below shows the degree to which information maturity impacts organizations’ data practices.

Click here to see the full Infographic PDF

It can be easy for supply chain professionals to be distracted by the latest developments in technology, which in recent years have included blockchain and now generative AI. Before it can reap the benefits of any technology, an organization must ensure it has processes in place to maintain data cleanliness, consistency, and governance. APQC classifies organizations that have established these practices as having high information maturity. Advantages that these organizations have over others include the ability to determine product locations throughout the supply chain.

Evaluating Data

Organizations with high information maturity regularly re-evaluate key data for accuracy. This ensures that the data sources support the most accurate business decisions possible. Nearly twice as many organizations with high information maturity evaluate their data sources to a very great or significant extent compared with organizations with low information maturity.

Tracking Products

As part of their information maturity, many organizations implement tracking capabilities so they can locate a product no matter where it is. More than twice as many organizations with high information maturity always know where products are, compared with organizations with low information maturity.

Business Benefits

Organizations with high information maturity regularly re-evaluate their data sources and quality, which in turn enables them to make better informed business decisions. These organizations also know the locations of their products at all times. High information maturity can lead to a positive impact on the confidence that customers have in an organization, as well as their loyalty.

About APQC
APQC helps organizations work smarter, faster, and with greater confidence. It is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge
management. APQC’s unique structure as a member-based nonprofit makes it a differentiator in the marketplace. APQC partners with more than 500 member organizations worldwide in all industries. With more than 40 years of experience, APQC remains the world’s leader in transforming organizations. Visit us at https://www.apqc.org/, and learn how you can make best practices your practices.

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