B2B Buyers

Why Supply Chain Leaders Should Care About B2B Customer Service Automation

Thursday, July 13, 2023 · SCMR Staff
In this webinar, you’ll find out why forward-thinking supply chain leaders are turning to customer service automation to create the conditions necessary to harmonize all the people, processes and technologies that work for and with a business and drive its success.

Leaning Forward: Enhancing and improving the home stretch distributor/customer experience

Thursday, November 3, 2022 · Evan Vestal and Malini Natarajarathinam
With the onset of e-commerce, B2B businesses are leaning forward to speed up digital adoption to provide an enhanced customer experience.

E-procurement continues to make gains

Friday, September 30, 2022 · SCMR Staff
Amazon Business’ 2022 state of business procurement report shows strong interest in expanding e-procurement along with an increased focus on corporate social responsibility.
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