Friday, November 15, 2024 · Dr. Herbert Kotzab, Dr. Işık Özge Yumurtacı Hüseyinoğlu, and Dr. Carlos Mena
A study of the e-commerce market during the pandemic provided clear insights on consumer preferences for home delivery.
Tuesday, September 3, 2024 · Matthias Winkenbach
The meteoric rise of e-commerce has transformed last-mile supply chains as companies strive to stay ahead of changing consumer demands and technological innovation. Technologies—notably artificial intelligence and machine learning—are fueling another phase in this…
Thursday, August 29, 2024 · Moonmoon Rathod
Innovations in last-mile delivery are more than just technological advancements; they are strategic tools that businesses can leverage to enhance customer satisfaction and operational efficiency.
Monday, August 26, 2024 · Jeff Berman
Driven by high levels of online shopping and e-commerce activity, consumers’ ongoing desire for free and fast shipping remains in high demand. But for retailers unable to meet these demands, consumers will not hesitate to turn to other alternatives.
Tuesday, July 23, 2024 · Michael Dominy
Supply chain leaders must work within the supply chain organization and across the enterprise to manage customers’ perceptions. Delivering excellence in terms of the CX requires a team effort to break down functional walls and collaborate across the company on…
Tuesday, May 28, 2024 · Brian Straight
Devadas Pattathil helped launch Walmart’s online grocery business. In his career, he has seen a lot of change in the supply chain, and now he is seeking to drive that change with his omnichannel tech firm Nextuple.
Tuesday, January 30, 2024 · Brian Straight
BigCommerce VP of Business Development and GM of Shipping Matt Crawford sees the retail supply chain from many angles. He joins Supply Chain Management Review to discuss the state of the supply chain, e-commerce and the last mile in this 6 Questions With … feature.
Thursday, January 25, 2024 · Brian Straight
Where to place a warehouse is the key to meeting customer expectations, but there is a science to ensuring that location balances those expectations with performance and cost.
Tuesday, January 9, 2024 · Marisa Brown, Senior Principal Research Lead, Supply Chain, APQC
Using business ecosystems for innovation can yield better results and performance.
Tuesday, December 5, 2023 · Brian Straight
A new DispatchTrack survey finds logistics businesses remain concerned about an uncertain economy and rising operational costs in the last mile.
Thursday, October 19, 2023 · Catarina Carvalho, Arup
Public policy has begun to play a significant role in emboldening improvements in logistics practices in dense urban cities and carbon neutrality pledges signed by several cities around the world have emphasized the criticality of creating a future-forward urban supply chain…
Wednesday, October 4, 2023 · Jeff Berman
Target Chief Supply Chain and Logistics Officer Gretchen McCarthy explained Target’s $7 billion investment, which includes new store designs, to manage its in-store experience and optimize related assets for the benefit of its customers.
Thursday, September 7, 2023 · Ashok Viswanathan
The proliferation of e-commerce and the imperative for an omnichannel fulfillment experience has culminated in the advancement of the final mile. But even that is now being disrupted by technology that puts the customer front and center in the supply chain.
Thursday, March 9, 2023 · Gary Forger
Used in everything from delivery to forecasting, artificial intelligence is leaving its mark.
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