Returns

Retail in Reverse: Surveying the state of returns

Wednesday, November 1, 2023 · Gary Forger
A Supply Chain Management Review/ Peerless Research Group survey finds that retailers are adapting but there is still work to be done on reverse logistics.

A return to profitability: A decision-support tool for product returns management

Thursday, February 9, 2023 · Felicia Chen and Tejinder Singh
On-line retailers can achieve significant savings in handling product returns by adopting a comprehensive decision support tool.

Three Steps for Keeping Returns from Undermining Peak Season Successes

Tuesday, December 6, 2022 · DHL Supply Chain
With disciplined, scalable and integrated approach to e-commerce order fulfillment and returns management, DHL Supply Chain is well positioned to help retailers efficiently and profitably manage the holiday peak season and the post-holiday returns peak.

Many Happy Returns

Tuesday, March 1, 2022 · Gary Forger
Returns are a proverbial mess for all but the most accomplished retailers. Going forward, part of a company’s reputation and success will be a reflection of the sophistication and responsiveness of their reverse logistics strategy and processes.

JSCM Video: How to manage outsourced reverse supply chain operations

Wednesday, December 15, 2021 · Bob Trebilcock
The reverse logistics supply chain has never been more important. Yet, different approaches to managing outsourced relationships can produce different results

The cornerstone of the circular economy is reverse logistics

Tuesday, February 5, 2019 · Bob Trebilcock
Handling returns and reverse logistics was front and center at Day 1 of the Reverse Logistics Association annual conference.
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